Steve calls on Government to ensure passengers do not suffer in ticket office opening hours cut

Steve has written to the Government and the Managing Director of London Midland to seek assurances that cuts to railway station ticket office opening hours will not negatively impact Selly Oak constituents.

 

Last month, the Parliamentary under Secretary of State for Transport, Norman Baker MP, wrote to Steve to inform him that London Midland had submitted a proposal to the Department for Transport to amend the opening hours of railway station ticket offices across the country.

 

The Department for Transport subsequently approved their proposals; resulting in a loss of an enormous 93 hours of service per week across Selly Oak, Bournville and Kings Norton rail stations (which are situated within the boundary of the Birmingham Selly Oak constituency).

 

Steve has therefore written to the Minister responsible for this decision, as well as the Managing Director of London Midland; to seek assurances that the reduction in ticket office opening hours will not negatively impact Selly Oak constituents.

 

Steve also raised concerns about the impact of these proposals on disabled passengers and passengers travelling late at night.

 

Steve said:

 

“A reduction of 93 hours of service per week, nearly 4,800 hours per year, across Selly Oak, Bournville and Kings Norton stations is an abomination towards hard-working commuters and passengers who face ever-increasing ticket prices.

 

“Although these proposals have already received approval from the Department for Transport, I have made the Minister and the Managing Director of London Midland aware of my concerns.


“I have asked them what plans the Department have to improve safety and security during periods of time in which the station is unstaffed, especially late at night; and what assistance disabled passengers will receive to access platforms and board trains without the assistance of station staff.


“I will be seeking assurances that these changes do not result in a less secure and more disruptive journey for all those who use these stations.”

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