Steve McCabe MP calls on local community to get involved with Post Office consultation


Post Office Ltd. is proposing to move Kings Heath Post Office to WHSmith, 113 High St, Kings Heath. The lease at the current Kings Heath Post Office is up for renewal later this year and the changes are part of a modernisation programme which will see Crown Post Offices run by third parties.


The consultation started on 14 October and runs until 25 November and the Post Office would like to hear people’s views on the relocation of the Post Office to the WHSmiths store.


Steve McCabe MP and local Brandwood Councillors recently conducted a survey of constituents about Post Office services. It was clear from this survey that the Post Office is a valued service in the community. Sixty-five percent of constituents reported they visited the Post Office on a weekly basis, with 17% of people using it monthly. When asked what was most important about its services, 58% of people cited the location of the Post Office as important; 27% said they wanted to see a full range of services and; 15% of people did not want to see opening hours reduced.


Under the plans up for consultation, the Post Office would be located in the recess area to the right at the top of the WHSmiths store and Post Office Ltd say opening hours would be increased to include a Sunday and there will be no reduction in the services on offer.


Steve has raised concerns over accessibility to the WHSmith store, and while the Post Office have promised to install an automatic door; Steve still believes there are questions to be answered about accessibility.


The Post Office has confirmed there will not be any compulsory redundancies as a result of this proposed move.


Steve McCabe MP said:

“My constituents have told me that the location and the full range of services offered by the Post Office are important and I believe these proposals do not compromise on these points.


“However, I do have reservations about the accessibility to the WHSmith store. The shop is quite narrow and tight, I would like more information about how many buggies, wheelchairs and mobility scooters could access it and what happens when there are large queues, which are often seen at the current Post Office.

“It’s good news that there are no plans for compulsory redundancies but in these difficult times my concern remains people jobs. We need to know there will be no reduction on conditions of service for existing staff.


“I have written to the Post Office, as part of their consultation, and I would encourage the local community to do the same.”



Consultation started 14 October and ends on 25 November 2013


The Post Office would like to seek your views on:

·        How suitable you think the new location and premises are and how easy it is to get there?

·        Are the new premises easy for you to get into and is the inside easily accessible?

·        Do you have any concerns about the new location or premises?

·        If so, do you have any suggestions that could help make it better for you?

·        Any local community issues which you think could be affected by the proposed move?

·        Anything you particularly like about the proposed change?


You can respond to this consultation by

Visiting -


Emailing  -


Writing to - FREEPOST – Your Comments

                   Kings Heath Post Office


Please remember to quote branch code 025201 in any correspondence


 Please remember to submit your comments by 25 November 2013.

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